FAQ

Before booking

Our rafting activity is not recommended if you have the following health conditions :

  • Mobility issues;
  • Back, shoulder, ankle, hip, knee, wrist or other physical injuries;
  • Pregnancy;
  • Hearth conditions;
  • Seizure;
  • Any previous injuries/health conditions that could deteriorate while doing a physical effort.

 

Please know that we can always safely bring medications on board if you need, simply mention it when arriving onsite. 

If you are usure about a particular health condition, please reach out to us at 514-767-2230 or via info@raftingmontreal.com

Wearing a life jacket is mandatory. If you aren’t at ease in waters, you’ll have to warn your guide so he can place you strategically on the boat. 

Or course! Our group rates are available for 10 participants or more. You can check our our group page for more informations.

We recommend to allocate a total of 3 hours. 

Here’s an example of a typical schedule

12h30 : arrival onsite

1pm : Safety briefing, equipment distribution, pictures

1:30pm : Boarding the raft

1:30 to 2:45pm : time on the water

2:45pm : loading the equipment

3:15pm : bus ride back and arrival onsite

*Please know the this schedule may varies and is used as reference only. 

Absolutely – Our experiences are made for every level!

You must be 6 years or older AND weight a minimum of 50 pounds to be able to participate. All underaged person (under 18 years old) must be accompanied by an adult all throughout the activity (on the water!). 

There is no weight limit, however, our lifejacket can fit chest size up to 52 inches.

The risks of the Rafting activity in which I will participate are, more specifically, but not limited to:

  • Injuries due to falls, contact between people or other movements, whether accidental or not (sprain,
    strain, fracture, etc.);
  • Injuries with blunt or sharp object (branches, paddle, rocks, equipment, etc.);
  • Contact with water, cold, thermal shock, hypothermia, drowning;
  • Heat stroke, sunburn, burns, dehydration or other related to the outside temperature and the water
    temperature;
  • Food and / or environmental allergies;
  • Any trauma, injury or disorder related to a physical and / or emotional condition;
  • I am aware that I can be thrown from the boat and / or fall into the water at any time on the river.

It is hard to predict the affluence. If you are booking for 2 people, we recommend you  book at least 2 weeks in advance. For groups, we recommend you contact us a month  before the desired date. If in doubt, please call us and we’ll check if we have an  alternative solution for you! 

Of course! You’ll automatically be paired with other participants in your boat. 

Get prepared

The average temperature of the Saint Laurent River varies during a season. Here are the  average temperature by month : 

May : 12°C / 54°F
June : 17 °C / 63°F
July : 23°C / 74°F
August : 25°C / 77°F
September : 20°C / 68°F

We recommend wearing comfortable clothes with quick drying materials (no cotton). You can also wear a swimsuit. For sanitary reasons, you are required to wear a top during your time on the water. At all time, you’ll need something in your feet (sandals, water shoes, running shoes, etc.).

Our raft can accommodate 6 to 10* participants. If you are 10 or more, check out our Groups rates!

*Exception possible if young children are on board. 

Please arrive 30 minutes prior to your departure. Make sure to plan ahead!  We recommend using the GPS app Waze. 

Yes, we have two parkings available. Make sure not to park on the reserved spots for vehicles with parking stickers; ask us if you are not sure!

We have lockers at reception. They are not accessible by our customers since it’s a cloakroom system. Our staff will look after your belongings and make sure it’s safe!

Unfortunately, our installations doesn’t allow us to have a shower. However, we do have a hose accessible if you want to rinse yourself after the activity.  

We don’t recommend you bring any personal items with you as you might lose them in  the water. If you have to keep anything with you for medical reasons, our guide can keep it safely in a waterproof box. 

You won’t have to choose before the day of the activity. Our guide will be able to help you determine which run fits you best! 

You’ll go through waves from class 1 to class 4, depending on the chosen style.

We don’t recommend wearing glasses. If you can wear contact lenses, that would be best. However, if you have retainers it shouldn’t be an issue. If you don’t have any, we have some for sale. 

Considering the activity is in white waters, you have to wear a PFD designed for this type of activity. If in doubt, bring it and we’ll verify it fits our safety guide. 

In case of rain, the activities will still take place. If there are thunderstorms or bad weather conditions, we will contact you. For more  information check out our policies